Privacy Policy

1. Introduction

Welcome to WeFixPix. This Business Policy outlines our Privacy Policy and Terms of Service to ensure transparency, compliance, and clarity for our clients. By using our services, you agree to the terms outlined below.

2. Privacy Policy

2.1 Information We Collect

WeFixPix collects the following personal information to provide our services:

  • Client Names (for personalized communication).
  • Email Addresses (to deliver completed work, provide support, and respond to inquiries).
  • Analytics and Marketing Data (collected via Google Analytics for service improvement and marketing).

We do not collect or store payment information, as all transactions are handled securely via third-party payment processors.

2.2 Use of Personal Information

We use the collected information to:

  • Provide Services: Process and deliver retouched images.
  • Offer Support: Respond to inquiries and assist clients.
  • Enhance Marketing Efforts: Analyze user behavior to improve services and marketing strategies.

2.3 Data Retention

  • Client data (names, emails, and images) is retained for 30 days for service continuity and support.
  • All data is permanently deleted after 30 days unless the client requests earlier deletion.

2.4 Client Rights & GDPR Compliance

For clients in the European Union, WeFixPix complies with the General Data Protection Regulation (GDPR). Under GDPR, you have the right to:

  • Access your data: Request a copy of stored data.
  • Correct your data: Request updates to your information.
  • Delete your data: Request permanent deletion of your data.

To exercise these rights, contact us via our Contact Page.

2.5 Cookies and Tracking Technologies

  • We use Google Analytics to track website usage and improve user experience.
  • You can disable cookies in your browser settings if desired.

3. Terms of Service

3.1 Payment Policy

  • Clients pay only when satisfied with the final results.
  • Full payment is due after delivery of the completed work.
  • Payments are processed securely via PayPal (accepting credit cards and SEPA direct debit).

3.2 Free Sample Policy

  • Clients may request a free sample edit for up to 3 images with no obligation to purchase further services.

3.3 Intellectual Property Rights

  • All edited images are fully transferred to the client upon delivery, with WeFixPix retaining no rights to the final images.

3.4 Client Responsibilities

  • Clients must have legal rights to all images submitted for editing.
  • WeFixPix is not liable for copyright issues related to client-provided images.

3.5 Modifications to Terms

  • WeFixPix reserves the right to modify these terms at any time.
  • The latest version will always be available on our website.

4. Disclaimers & Limitations of Liability

4.1 Service Limitations

  • WeFixPix provides digital editing services only and is not responsible for external outcomes related to the use of our images.

4.2 Liability Disclaimer

  • WeFixPix is not liable for lost files, technical issues, or delays caused by third-party platforms (e.g., PayPal, Google Analytics).

5. Contact Information

For inquiries regarding this policy, please contact us at:
🔗 Contact Us